Digital Quality Assurance Specialist
2 weeks ago
Chinasoft International is embarking on an exciting journey to simplify and transform its business and IT landscape.
This transformation is driven by a multi-year digitalisation programme, which is growing our Digital, Data and AI team.
We have an excellent opportunity for the right candidate to join us as a Quality Assurance Specialist under the Digitalisation Programme.
The successful applicant will be responsible for:
- Designing and executing comprehensive test plans and test cases for AI systems and web applications integrated with Generative AI, such as chatbots.
- Developing, maintaining, and executing automated test scripts and manual testing procedures to evaluate system functionalities.
- Identifying, documenting, and tracking defects, collaborating with development teams to resolve issues and improve system quality.
- Evaluating AI models for fairness, bias, and ethical considerations, and monitoring deployed systems for performance drift, providing feedback for retraining or optimization.
- Providing actionable feedback to enhance system quality and user experience, staying updated on QA methodologies.
- Cross-functional collaboration is essential to understand requirements and deliver high-quality AI products.
Requirements
- Bachelor's degree in Information Systems, Information Technology, Computer Science, Engineering, or related disciplines.
- Minimum 4 years of experience in quality assurance, focusing on AI or machine learning systems, with a preference for large-scale system integration or data projects.
- Strong understanding of machine learning concepts, natural language processing, AI model lifecycle, and model performance metrics.
- Familiarity with agile development approaches and a variety of testing techniques, including UI, regression, and performance testing.
- Self-motivated and innovative with strong analytical, problem-solving, and interpersonal skills.
- Effective communication skills, both verbal and written in English and Chinese, with the ability to collaborate with technical and non-technical team members.
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