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Quality Assurance Expert for Business Systems

2 weeks ago

Hong Kong Island, Hong Kong SAR China HSBC Full time
Business Quality Assurance Expertise at HSBC

At HSBC, we're dedicated to providing world-class digital channels that cater to the diverse needs of our customers. To achieve this, we require a skilled Business Quality Assurance Associate to join our Wealth and Personal Banking team, bringing expertise in digital channel testing and quality assurance.

Key Tasks:
  1. Test and validate digital channels to ensure seamless customer experiences, identifying defects and collaborating with stakeholders.
  2. Develop and maintain detailed test plans, coordinating with cross-functional teams to drive business objectives forward.
  3. Support project updates, meetings, and deliverables, providing accurate information and escalating concerns when necessary.

About HSBC

With over 150 years of experience, HSBC has become one of the largest banking and financial services organizations globally. Our extensive network and expertise enable us to support clients across various needs, from wealth management to retail banking capabilities.