Senior Business Process Analyst

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Ambition Full time

Ambition is a forward-thinking organization that empowers individuals to achieve their goals.

We are currently seeking a Senior Business Process Analyst to join our team.

Job Responsibilities
  • Develop technical specifications for the D365 environment by analyzing and comprehending business needs related to sales processes.

  • Create bespoke solutions using .NET C# and Power Platform to automate and optimize end-to-end sales processes, ensuring accuracy and efficiency.

  • Collaborate with stakeholders to collect input, resolve issues, and enhance the D365 system over time to meet changing business demands.

  • Provide technical assistance and troubleshooting for D365 apps to minimize downtime and interruptions in sales activities.

  • Conduct system testing, quality assurance, and performance monitoring to ensure produced solutions within D365 are stable and reliable.

  • Propose and implement creative ideas for process optimization, staying up-to-date on D365 developments, upcoming technologies, and industry best practices.

  • Maintain thorough records of system setups, modifications, and improvements to support knowledge exchange and upkeep in the future.

  • Deliver training to end-users on D365's new features, tools, and procedures to ensure seamless adoption and maximize the benefits of system automation for sales processes.

Requirements
  • University degree in computer science, information technology, or a related field.

  • Relevant certifications in D365 development or related technologies; experience working with cross-functional teams and stakeholders to deliver successful projects; and proficiency with the .NET C# programming language and development tools.

  • Thorough understanding of Power Platform, including Power Apps and Power Automate.



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