IT Support Trainee

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Société Générale Assurances Full time

Job Description:

Societe Generale Assurances seeks a skilled IT Support Trainee to join our team. The ideal candidate will have a strong background in IT and excellent problem-solving skills.

Responsibilities:

  • Assist with the migration of ITRS Monitoring project.
  • Automate processes using scripts, macros, and other programming languages.
  • Contribute to Capacity Monitoring dashboards enhancement and support.
  • Monitor and troubleshoot trading systems and monitoring tools.
  • Assist with client on-boarding or migration.
  • Develop deeper knowledge on business activities.
  • Communicate with internal teams and vendors to facilitate client business.
  • Proactively troubleshoot incidents, document them, and follow-up on their remediation plan until roll-out.
  • Contribute to Capacity Monitoring dashboards enhancement and support.

Requirements:

  • Relevant Bachelor's or Graduate's degree holder preferred.
  • Graduates with some working experience gained from other sectors welcomed.
  • Curious, autonomous, and passionate, with a thorough understanding of Network and Firewall concepts.
  • Knowledge in coding skills (Python, UNIX shell, Java/JavaScript, Perl Scripting, C++).
  • Understanding of database querying languages such as SQLite, MS SQL, Postgre, Elastic Search, etc.
  • Familiarity with exchange trading protocol ITCH/OUCH/FIX.


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