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Financial Services Specialist
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We are a leading luxury industry company established in 1744. Our global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 70 categories. We believe in the transformative power of art and culture and are committed to making our industries more inclusive, sustainable, and collaborative.
Responsibilities- Contributing to the end-to-end delivery of a positive client-first experience.
- Maintaining SLAs for client communication and acting as a point of escalation from third parties.
- Supporting applicable post-sale activity at both a regional and global level.
- Staying current with AML and other company policies & procedures.
- Collaborating with technical experts and taking ownership of escalated issues related to buyer payments.
- Providing ad-hoc support, including covering the cashier's counter as needed.
