IT Infrastructure Engineer
2 weeks ago
Job Summary
We are seeking an experienced IT support professional to join our team as an IT Support Engineer. The successful candidate will have a strong background in IT support, particularly in environments with a focus on Apple devices, Google Workspace, and Windows device management.
Main Responsibilities:
- Technical Support: Respond promptly to IT support requests, diagnosing and resolving hardware and software issues across multiple platforms.
- Device Management: Utilize Mobile Device Management (MDM) solutions to manage device deployment, security policies, and updates.
- Google Workspace Administration: Assist in user account management, access provisioning, and de-provisioning.
Required Skills and Qualifications:
- Technical Expertise: Proficiency in macOS, iOS, Windows, and Android operating systems.
- Soft Skills: Excellent verbal and written communication skills.
Key Qualifications:
- Experience: Proven experience in IT support roles, particularly in environments with a focus on Apple devices, Google Workspace, and Windows device management.
- Qualifications: Familiarity with Android device support and management.
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