IT Infrastructure Engineer

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Reap Full time

Job Summary

We are seeking an experienced IT support professional to join our team as an IT Support Engineer. The successful candidate will have a strong background in IT support, particularly in environments with a focus on Apple devices, Google Workspace, and Windows device management.

Main Responsibilities:

  • Technical Support: Respond promptly to IT support requests, diagnosing and resolving hardware and software issues across multiple platforms.
  • Device Management: Utilize Mobile Device Management (MDM) solutions to manage device deployment, security policies, and updates.
  • Google Workspace Administration: Assist in user account management, access provisioning, and de-provisioning.

Required Skills and Qualifications:

  • Technical Expertise: Proficiency in macOS, iOS, Windows, and Android operating systems.
  • Soft Skills: Excellent verbal and written communication skills.

Key Qualifications:

  • Experience: Proven experience in IT support roles, particularly in environments with a focus on Apple devices, Google Workspace, and Windows device management.
  • Qualifications: Familiarity with Android device support and management.


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