Professional Services Consultant

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Thales Full time
Job Title: Professional Services Consultant

Thales is a leading electronics and systems group addressing Defence and Security, Aerospace and Ground Transport markets worldwide. As a Professional Services Consultant, you will be part of a team that ensures the security of people, assets, infrastructures, cities, and nations.

Responsibilities:
  • Assist in scoping complex Thales products' deployment and set up conference calls with customers to review deployment plans, pre-requisites, and best practices.
  • Provide onsite or remote consulting services and support to Thales customers, focusing on high-quality, accuracy, and customer satisfaction.
  • Record project activities in the department's project management application and develop and deliver technical hands-on product deep knowledge transfer to customers.
  • Track and ensure successful completion of high-impact projects by creating project scoping plans, design guides, and relevant documentation.
  • Function as a technical point of contact for customer deployments and as a mentor for other team members.
  • Deliver customer engagement in the area of HSM, CipherTrust, SafeNet Trusted Access, and/or PKI, including design, documentation, and hands-on deployment.
Requirements:
  • B.A./B.S. degree required (preferably Computer Science, Information Services, or a related field).
  • 5+ years of experience in software security consulting, customer-facing as a consultant, trainer, or sales engineer.
  • 2+ years of experience in Enterprise PKI Engineering.
  • 2+ years of experience in encryption, key management, and hardware security modules (HSM).
  • Experience in onsite and remote projects delivery model.
  • Knowledge of Authentication and Identity management solutions, including experience with Two Factor Authentication, RADIUS authentication, SAML Authentication, traditional user directories, LDAP Configuration, and ADFS.
  • Knowledge and background in Cryptography and Security, including PKI, digital signature, encryption, certificates, HSM, and cryptographic APIs.
  • Experience in Key Management Interoperability Protocol (KMIP), networking principles and protocols, database administration, and Linux/Unix system administration.
  • Experience with virtualization, cloud environments, firewalls, and routing tables.
  • High energy, flexible, pro-active, and excellent resistance to stress.
  • Verbal and non-verbal communication, listening, team-working, negotiation, and problem-solving skills.

At Thales, we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries, our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields.

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