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Life Insurance Policy Specialist

3 weeks ago

Hong Kong Island, Hong Kong SAR China BOC Group Life Assurance Company Limited Full time

We are looking for a dedicated and experienced Customer Services Officer to support our business goals at BOC Group Life Assurance Company Limited.

About the Role
  • This role involves handling customer enquiries and feedback, delivering high-quality customer service.

Job Requirements:

  • Diploma or higher qualification with professional insurance certification (e.g. IIQE, FLMI).
  • 1-year working experience in life insurance with strong customer relationship management skills.
  • Excellent communication and interpersonal skills.
  • Able to work effectively as part of a team, manage workload independently, and adapt to changing priorities.
  • Strong attention to detail, organized approach, and positive attitude.
  • Proficient in Microsoft Office software (Word, Excel), Chinese word processing, and proficient in both spoken and written English and Chinese.
  • Preferring candidates with strong Mandarin language skills; additional Chinese dialect proficiency an asset.

What We Offer:

  • Contract-based employment opportunity.
  • Competitive remuneration package.
  • Ongoing training and development opportunities.