Remittance Operations Specialist

3 days ago


Hong Kong Island, Hong Kong SAR China ALL-STAR AGENCY Full time
Job Description:

This role presents an exciting opportunity for professionals passionate about transaction processing and compliance to play a crucial role in supporting both personal and corporate customers.

  • Process inward and outward remittance transactions swiftly and accurately for both personal and corporate clients, ensuring strict adherence to banking regulations.
  • Handle and authorize transactions, proactively identifying and rectifying errors and discrepancies to maintain high service standards and operational efficiency.
  • Monitor and identify suspicious transactions, conducting thorough checks against blacklist records to prevent money laundering and ensure compliance with anti-money laundering (AML) regulations.
Key Responsibilities:

Collaborate with internal teams, including compliance and customer service, to resolve transaction-related issues promptly, enhancing overall customer satisfaction.

  • Maintain detailed and accurate records of all remittance transactions, ensuring that all documentation is complete and compliant with regulatory requirements.
  • Stay updated on industry regulations, best practices regarding remittance processing, and AML compliance to ensure operational excellence.
  • Provide exceptional customer service by addressing client inquiries and guiding them through the remittance process, ensuring a smooth and informative experience.


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