Wealth Management Operations Supervisor
15 hours ago
The role of an Operations Manager, Wealth Management at CLSA involves overseeing internal operations procedures in strict compliance with the company's guidelines and policies. Key responsibilities include maintaining client account information and settlement instructions for both front and back office systems, ensuring changes to clients' setups are completed accurately and timely, and validating the completeness of new account opening application documents before inputting them into systems.
To be successful in this role, you will need robust computer literacy and high numeracy skills, as well as good inter-personal and communication skills. A strong command of written and spoken English and Chinese, including Putonghua, is also essential.
- Key Areas of Responsibilities:
- Assist supervisor to monitor internal operations procedures.
- Maintain client account information and settlement instructions.
- Ensure changes to clients set up are completed accurately and timely.
- Validate the completeness of new account opening application documents.
- Perform regular 'housekeeping' exercises to ensure that the system data are accurate and up-to-date.
- Support queries regarding client account status from equity salespersons and clients services.
- Escalate queries to immediate supervisor when required.
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