Quality Assurance Expert

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Kmart Group Full time

Kmart Group is a dynamic and growing business that delivers incredible results through a clearly defined purpose and strategy. We offer an empowering culture with strongly embedded organisational values that define who we are and everything we do.

As Product Technologist, you will be part of a collaborative and supportive team environment that encourages innovation and autonomy. You will work closely with internal teams, including merchandising and quality control, to ensure high-quality and timely delivery of bulk products each season.

Your key responsibilities will include conducting factory audits, developing corrective action plans, and improving quality management systems. You will also be responsible for managing product development, including QA and PP sample approval, to ensure timely and quality delivery of bulk products each season.

Accountabilities
  • Conduct onsite technical factory audits and provide advice to factories on improvement plans.
  • Develop and implement Corrective Action Plans (CAP) to improve factory quality management systems.
  • Analyze seasonal data to evaluate vendor performance.
  • Manage product development, including QA and PP sample approval.
  • Handle customer complaints and issues, perform investigations, and coordinate with compliance teams and 3rd party test laboratories.
Requirements
  • Bachelor's degree in a technical discipline.
  • Solid knowledge and experience in handling quality aspects of footwear-related products.
  • Good command of written and spoken English and Mandarin.
  • Strong communication and problem-solving skills.
  • Preventive awareness in terms of product safety and production consistency.


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