Business Systems Analyst
2 months ago
As a Business Systems Analyst at Sun Life, you will play a key role in the implementation of new technology solutions, particularly in the area of Point-of-Sale systems. Your primary responsibility will be to gather and document detailed business requirements from various stakeholders, including product & pricing team and operations teams.
Key responsibilities include:
- Gathering and documenting business requirements
- Conducting thorough analysis of existing processes and identifying areas for improvement
- Collaborating with the IT and development team to ensure the result meets the defined requirements
- Developing and executing comprehensive test plans and test cases to validate the system's functionality and performance
- Providing training and support to end-users during the system rollout and ongoing operation
Qualifications:
- 4-6 years of experience as a Business Analyst, preferably in the insurance or financial services industry
- Proven track record in successfully leading the implementation of new technology solutions, particularly in the area of Point-of-Sale systems
- Excellent understanding of business processes and the ability to identify areas for improvement
- Strong analytical and problem-solving skills, with the ability to translate complex business requirements into detailed system specifications
- Proficient in both English and Cantonese with excellent verbal and written communication skills
- Ability to work independently, take initiative, and collaborate effectively with cross-functional teams
Preferred qualifications include experience in the insurance industry and familiarity with insurance products and sales processes, as well as strong knowledge of agile methodology, such as Scrum or Kanban, and the ability to apply it in the project.
This is an exciting opportunity to join Sun Life's team and contribute to the company's success.
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