Project Manager
4 weeks ago
About Hang Seng Bank
Hang Seng Bank is committed to delivering exceptional service and excellence in all aspects of our business. We strive to attract and retain top talent by offering a dynamic work environment, opportunities for career growth and development, and competitive compensation packages.
Wholesale Banking - Wholesale Chief Operating Officer's Office
The Wholesale Chief Operating Officer's Office is responsible for managing non-financial risk, driving digital transformation, analyzing big data and market opportunities, and overseeing customer due diligence. The team plays a critical role in enabling high performance, mitigating potential risk, and promoting digital transformation to drive our business forward.
Job Summary
We are seeking a highly skilled and experienced Project Manager to join our team. The successful candidate will be responsible for providing project management and consultancy services on project/system implementation, process workflow design, and process re-engineering in Wholesale Banking.
Key Responsibilities
• Provide project management and consultancy services on project/system implementation, process workflow design, and process re-engineering in Wholesale Banking
• Actively monitor the project scope and resources to meet the project schedule and budget
• Work closely with various stakeholders, including business users, operations, IT, audit, legal, and compliance, to ensure effective project governance
• Work with various WSB businesses/functions on project prioritization to optimize resources usage, with responsibility for overseeing the overall budget management, resources allocation, and prioritization amongst all projects
• Lead the project team in conducting comprehensive change impact and adoption assessments to ensure post-implementation business readiness
• Proactively manage all potential risks, issues, and dependencies on projects and recommend mitigating measures if required
• Keep abreast of the latest technology and best practices in the banking industry and deliver changes to current processes with efficiency and cost improvement
Requirements
• University graduate in related disciplines or other relevant qualifications
• Minimum 5 years of banking experience, preferably with knowledge of business banking products and bank operations. Knowledge in lending/debit card/insurance/robotic process automation/digital banking will be an advantage
• Previous experience as a project manager in medium-to-large scale projects will be a plus
• Ability to overcome challenges, create innovative solutions, and work in an agile environment
• Ability to communicate effectively and create connection with others
• Proficiency in both spoken and written English and Chinese (Cantonese & Mandarin)
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
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