Airline Services Coordinator

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Asia Airfreight Terminal Co. Ltd. Full time
Company Overview

Asia Airfreight Terminal Co. Ltd. is a leading air cargo terminal based at Hong Kong International Airport, serving over 60 international airlines.

Job Description

We are seeking a Customer Service Representative to join our Airline Division team. As a key member of our team, you will be responsible for performing export flight shipment manifesting matters in accordance with airline requirements.

  1. Ensure accurate creation of flight data.
  2. Conduct Dangerous Goods checking, acceptance, and rejection (Training will be provided).
  3. Verify export documents conform to airline requirements and company procedures.
  4. Liaise with airline representatives on flight handling details and other special requirements.

You will work closely with our airline partners to ensure smooth export shipment handling activities in accordance with their requirements, company procedures, applicable regulations, and service standards.

Required Skills and Qualifications
  • Diploma holder with 2 years relevant experience; or F.5 with 4 years relevant experience.
  • Good command of PC knowledge (e.g. MS Office) with fast and accurate typing.
  • Independent, cooperative, self-initiative, and able to work under pressure.
Benefits

We offer an attractive remuneration package including:

  • 5-day work week.
  • 12 days annual leave.
  • Double pay.
  • Performance bonus.
  • Medical scheme.
  • Life insurance.
  • Travel allowance.
  • Education subsidy.


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