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Cloud Platform Manager
4 weeks ago
About FWD Group
FWD Group is a leading pan-Asian life insurance business with a strong presence in 10 markets, serving over 11 million customers. With a focus on innovation and customer-centricity, FWD is committed to making the insurance journey simpler, faster, and smoother. Our digital technology enables us to offer easy-to-understand products and services that meet the evolving needs of our customers.
Key Responsibilities
- Lead the development and implementation of cloud strategy and operations for FWD Group, ensuring alignment with business objectives and industry best practices.
- Oversee the management of multi-cloud environments, including Azure, AWS, and other PaaS & SaaS services, to support the growth and transformation of FWD Group.
- Build and lead a high-performing team of cloud operations professionals, providing guidance and coaching to ensure the adoption of industry standards and best practices.
- Develop and enforce standard operating procedures (SOPs) for cloud operations, ensuring compliance with IT risk and security policies.
- Collaborate with cross-functional teams to identify opportunities for cloud adoption and drive the development of cloud-first strategies.
- Manage project priorities, deadlines, and deliverables with internal and external stakeholders to optimize operation efficiency and meet business objectives.
Qualifications and Experience
- Minimum 10 years of experience in IT operations management, with at least 6 years in cloud environment.
- Proven track record in developing and enforcing SOPs on cloud operations.
- Demonstrated experience with cloud native technologies, including IaaS, PaaS, data analysis, and cloud app development.
- Proven experience in cloud operations with complex global enterprise-scale environments.
- ITIL foundation certification, ISO 20000, or ISO 27001.
- Holder of at least one of the following Azure certifications: Azure Solutions Architect, Azure DevOps Engineer, Azure Data Analytics, Azure Database, Azure Machine Learning, or Azure Security.
- Holder of at least one of the following AWS certifications: AWS Certified Cloud Practitioner, AWS Certified Solutions Architect, AWS Certified SysOps Administrator, AWS Certified DevOps Engineer.
- Experience and knowledge of containers, orchestration tools, and container administration, such as Azure AKS, AWS EKS, Redhat Openshift, Kubernetes, etc.
- Hands-on experience in DevOps toolchains, such as Jira, Git, Bitbucket, Jenkins, and Ansible.
Knowledge and Technical Skills
- Proficient in cloud services, including Azure and AWS, with knowledge in multiple cloud services, such as compute, storage, containers, serverless, analytics, database, management, and governance.
- Intermediate to advanced knowledge of networking, including building cloud networks and integrating them with on-premise networks in a secure and reliable manner.
- Strong knowledge of Infrastructure as Code tools, such as Ansible and Terraform.
- Strong understanding of DevSecOps.
- Ability to participate in fast-paced DevOps and Engineering teams within Scrum agile processes.
- Excellent verbal and written communication skills in English.
- Perseverance and rigor in tasks to accomplish.
- Ability to respect commitments, prioritize tasks, and follow procedure.
- Oriented on teamwork, collaboration, and knowledge sharing.
- Excellent problem-solving skills.
- Autonomy.
