Computer Systems Technician
2 weeks ago
About the Role:
The Information Technology Services Centre (ITSC) at The Chinese University of Hong Kong is seeking individuals to provide Centre Data Centres services. As a Computer Technician II, you will be part of the Centre's Central Operations Team, responsible for performing shift duties, including beyond office hours, over-night, weekends, and public holidays.
Key Responsibilities:
• Perform infrastructure service desk functions to manage incidents and requests
• Monitor networks and systems, report faults, and escalate according to standard operating procedures
• Conduct routine checks and troubleshooting of network, hardware, and data centre infrastructure
• Perform daily operation tasks, including asset management, entrance request handling, job submission, data backup, report generation, and cable patching
Requirements:
• Relevant Diploma/Certificate in Computing or related subjects from a recognised university or technical institute
• Experience in network, systems, or data centre operations
• Positive attitude towards observing disciplinary codes of shift duty
• Good communication and interpersonal skills
What We Offer:
Initial 2-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement
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