IT Infrastructure Operations Specialist

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China HK Express Full time

About HK Express

We are Hong Kong's first and only low-cost carrier, committed to providing great value and affordable fares on one of the youngest and most modern aircraft fleets in the world.

Our team loves to travel and discover new places across the world's most diverse and dynamic region. We're opening up new travel experiences that inspire and invigorate millions of people across the region.

Job DescriptionRole Purpose
  • Maintain daily operation of internal IT infrastructure systems to support users within service level agreements under ITIL standards;
  • Support the security team to handle security events in the IT infrastructure environment;
  • Contribute to internal audits to assess various IT areas;
  • Develop and maintain formal guidelines and procedures to ensure smooth operations;
  • Manage external vendors to provide technical support for corporate IT infrastructure with a focus on internal networks, servers, Microsoft Office365 environments, and cloud infrastructure;
  • Manage external vendors to provide technical support for Airport IT infrastructure;
  • Plan, set up, lead, and manage the IT infrastructure and end-user technology strategy, including disaster recovery planning;
  • Research new technologies, identify technology gaps, develop, and deploy infrastructure solutions;
  • Remediate risks and vulnerabilities for infrastructure and end-user computing;
  • Drive continuous improvements to all IT infrastructure-related services;
  • Determine how to leverage enabling technologies to implement innovative IT infrastructure solutions that support business objectives;
  • Travel occasionally for new station setup or support;
  • Perform ad-hoc duties as assigned;
  • Provide remote/local support during non-office hours when required.
Qualifications
  • Bachelor's degree in Computer Science or related field;
  • Minimum 8 years of relevant work experience;
  • Proficient in cloud infrastructure technologies with hands-on experience in AWS, GCP, Azure, and Alibaba Cloud;
  • Strong technical knowledge in all aspects of IT infrastructure, particularly Linux OS, Ansible automation, Microsoft Office365, Fortinet firewalls, Cisco networks, end-user computing, and CyberArk PAM;
  • Certification in networking is a plus;
  • ITILv3 Foundation Certification is a plus;
  • Familiarity with common information security management frameworks, such as ISO 27001, ITIL, PCI DSS.
Your Future Work Life
  • Free flights anywhere we fly for friends and family to explore the world;
  • Hybrid working arrangement with flexibility in workplace and working hours to foster work-life balance;
  • Open office space to collaborate, connect, and share great ideas;
  • Energetic and multicultural team members from up to 50 nationalities;
  • Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon, and N.T.
Seniority Level
  • Mid-Senior level
Employment Type
  • Full-time
Job Function
  • Information Technology
Industries
  • Airlines and Aviation


  • Hong Kong, Central and Western District, Hong Kong SAR China Asian Infrastructure Investment Bank Full time

    The Asian Infrastructure Investment Bank (AIIB) is a leading multilateral development bank focused on financing infrastructure for sustainable growth in Asia and beyond. Our mission is to foster economic development by investing in high-quality, green, and technology-enabled infrastructure projects that promote regional connectivity.As a key member of our...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full time

    We are looking for an IT Infrastructure Specialist to join our team at Shangri-La Group. As a key member of our IT team, you will be responsible for assisting in maintaining computer hardware peripherals and application software, monitoring hotel network and guest network infrastructure, and studying and evaluating new products, software packages, and system...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asian Infrastructure Investment Bank Full time

    About UsThe Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank committed to achieving a prosperous, sustainable, and inclusive quality of life for the people of Asia.Job SummaryWe are seeking a highly motivated Infrastructure Solutions Analyst to join our team. The successful candidate will be responsible for supporting the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Amazon Full time

    **Job Overview**Amazon Web Services (AWS) is expanding its Infrastructure Operations team and seeking a highly-motivated Network Infrastructure Specialist to join our growing team at data center sites. The successful candidate will work closely with internal stakeholders and external vendors on network scaling and cabling project implementation.


  • Hong Kong, Central and Western District, Hong Kong SAR China Allianz Popular SL. Full time

    Are you passionate about IT infrastructure operations and looking for a challenging role? Do you have what it takes to drive IT resilience and process improvement? If so, we would like to hear from you!About the Role:Owning and enhancing IT infrastructure DR, backup, and resilience processes, driving maturity and adoption across the organization.Managing...


  • Hong Kong, Central and Western District, Hong Kong SAR China ACCA Careers Full time

    About the RoleACCA Careers is seeking an experienced Infrastructure Specialist to join our team. The ideal candidate will have a strong background in infrastructure engineering and a proven track record of ensuring high availability, performance, and security of IT systems.Key ResponsibilitiesMonitor and manage infrastructure performance using monitoring...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asian Infrastructure Investment Bank Full time

    At the Asian Infrastructure Investment Bank (AIIB), we are committed to promoting sustainable and inclusive infrastructure development in Asia. Our mission is to bring together diverse perspectives and expertise to address the region's most pressing challenges.About the RoleWe are seeking a highly skilled and experienced Strategic Business Operations...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job OverviewWe are seeking a highly skilled and experienced professional to join our team as an Infrastructure Maintenance Specialist.About the RoleAs an Infrastructure Maintenance Specialist, you will be responsible for conducting regular inspections at construction sites within railway protection areas to ensure that railway structures and installations...


  • Hong Kong, Central and Western District, Hong Kong SAR China Infini Capital Full time

    Job Summary:We are seeking a skilled Cloud Infrastructure Specialist to join our team at Infini Capital. As a key member of our IT department, you will be responsible for implementing and maintaining various internal systems and IT support for buy-side hedge funds.Your work will involve ensuring the smooth operation of our IT infrastructure, including...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    **Company Overview:**Classy Wheeler Limited is a leading provider of technology solutions, and we are seeking a highly skilled IT Infrastructure Specialist to join our team.We are committed to delivering innovative and reliable solutions that meet the needs of our customers. Our ideal candidate will have excellent technical expertise and a strong...


  • Hong Kong, Central and Western District, Hong Kong SAR China Allianz Popular SL. Full time

    About the RoleWe are seeking a highly skilled IT Resilience and Infrastructure Specialist to join our team at Allianz Global Investors. In this role, you will be responsible for owning and enhancing IT infrastructure DR, backup, and resilience processes across the organization.As a key member of our Core IT Services department, you will work closely with...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asian Infrastructure Investment Bank Full time

    Company Overview:The Asian Infrastructure Investment Bank (AIIB) is a multilateral development institution dedicated to addressing the challenges of sustainable development, including the climate crisis. As a premier development bank, AIIB fosters technical excellence and expands its financing expertise across various sectors and themes to support both...


  • Hong Kong, Central and Western District, Hong Kong SAR China Rober Walters Hong Kong Full time

    Job Overview: Rober Walters Hong Kong is seeking a seasoned Mechanical Infrastructure Specialist to lead our client's data center mechanical infrastructure. As a key member of our team, you will oversee the design, construction, and operation of HVAC systems, ensuring optimal performance and efficiency.Main Responsibilities:Direct a specialized team of...


  • Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full time

    We are looking for a skilled IT Infrastructure Specialist to join our team at ConnectedGroup.About the Role:The ideal candidate will have experience in managing Windows 11 migration projects, collaborating with cross-functional teams, and communicating project status effectively.Key Skills and Qualifications:Degree in IT, Computer Science, or related...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job OverviewThe Bank of China (Hong Kong) Limited is seeking a highly skilled IT Network Infrastructure Specialist to join our team. As a key member of our technical staff, you will be responsible for designing, implementing, and maintaining our network infrastructure.


  • Hong Kong, Central and Western District, Hong Kong SAR China Asian Infrastructure Investment Bank Full time

    Counsel / Senior Counsel - Public Sector Operations The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is Financing Infrastructure for Tomorrow in Asia and beyond-infrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 110 approved members worldwide. We are...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job DescriptionWe are seeking a skilled Infrastructure Maintenance Specialist to join our team at the Mass Transit Railway. This is an exciting opportunity for a motivated and detail-oriented individual to work in a dynamic environment and contribute to the safe and efficient operation of our transportation systems.Main Responsibilities:Conduct regular site...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asian Infrastructure Investment Bank Full time

    About UsThe Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank dedicated to financing infrastructure for the future in Asia and beyond, with sustainability at its core. Since our inception in 2016, we have grown to 110 approved member countries worldwide. With a capital base of USD100 billion and AAA ratings from major...


  • Hong Kong, Central and Western District, Hong Kong SAR China Marex Spectron Full time

    Job Summary">We are seeking a talented Cloud Infrastructure Specialist to join our global IT team. In this role, you will be responsible for monitoring, maintaining, and optimizing infrastructure systems across multiple platforms.You will work collaboratively with the global IT team to monitor and maintain infrastructure systems, ensuring maximum uptime and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Allianz Popular SL. Full time

    About the RoleWe are seeking an experienced IT Infrastructure Resilience Specialist to join our team at Allianz Global Investors. As a key member of our Core IT Services department, you will play a critical role in ensuring the resilience and availability of our IT infrastructure.In this position, you will be responsible for owning and enhancing IT...