Business Development Analyst

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Klook Travel Technology Limited (客路旅遊科技有限公司) (Hong Kong) Full time

About Klook

We are a leading travel technology company that enables moments of joy for travelers worldwide. Our platform offers a wide range of experiences and travel services, from iconic attractions to cultural tours, and local travel services across 2,300 destinations.

As a Business Development Analyst, you will drive high-visibility projects with a cross-functional taskforce to create competitive advantage for Klook. You will work with business stakeholders to analyze business and team performance, derive business insights, and identify opportunities to improve customer experience and operational efficiency.

Key Responsibilities

  • Develop processes and metrics to measure customer satisfaction and track operating performance.
  • Work with a diverse team across Asia and provide data and analytics support to cater for growing business needs.
  • Collaborate with business stakeholders to analyze business and team performance, derive business insights, and identify opportunities to improve customer experience and operational efficiency.

Requirements

  • Bachelor's Degree in quantitative analysis, statistics, business administration, or related disciplines.
  • Minimum 1 year of strategy consulting, business intelligence/analytics, sales operations/operations, or market/user research experience.
  • Robust analytical abilities, capable of offering valuable insights and directing stakeholders on the correct methods for evaluating data.
  • Experience in programming or analytic tools such as SQL, Python, Jupyter Notebooks.
  • Familiar with data visualization tools such as Tableau or Google Data Studio.

About Klook

We are a global company with over 1,500 employees based in 20+ locations. We believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. If you share our passion for travel and innovation, we encourage you to apply for this exciting opportunity.



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