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Senior Associate, Driver Operations Specialist

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China Lalamove Full time
About Lalamove

Lalamove is a leading logistics company that connects drivers and customers through its technology platform. With a strong presence in Asia and a growing global footprint, we are committed to delivering fast and simple solutions for the world's delivery needs.

Job Summary

We are seeking a Senior Associate, Driver Operations to join our team. This role will be responsible for ensuring the overall success of Driver Operations in respective markets across our global presence. The ideal candidate will be a bridge of effective communications and collaborations between Functional Departments & local Driver Operations, with a deep understanding of local situations, problems, and opportunities.

Key Responsibilities
  • Ensure the overall success of Driver Operations in respective markets
  • Be the main bridge of effective communications and collaborations between Functional Departments & local Driver Operations
  • Acquire a deep quantitative & qualitative understanding of local situations, problems, and opportunities
  • Help markets adopt and apply learnings & standards from Process Optimization Team on already-solved problems
  • Work with markets to plan, execute and review initiatives in a data-driven way to tackle new problems / opportunities
  • Document and share data-supported local learnings with Optimization Team and other markets
Requirements
  • Degree holder in any discipline
  • At least 3 years experience in a fast-moving environment or in a supervisory role
  • Ability to communicate effectively across different regions
  • Analytical and data-driven, proven success in project management
  • Curious about facts, able to empathize with stakeholders from diverse backgrounds, and willing to dig deep and understanding underlying root causes
  • Positive, passionate, proactive, self-initiative and attentive to details
  • Proficiency in written and spoken English
  • Ability to champion new processes from plan to close
  • Knowledge on spreadsheets and Tableau is preferred
About Us

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