Department Head

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China H&M Group Full time

Job Overview

The Department Manager role at H&M Group is a challenging and rewarding position that requires a unique blend of leadership skills, business acumen, and customer service expertise.

Key Responsibilities

  • Ensure exceptional customer service standards are met across all departments, including sales floors, fitting rooms, and cash desks.
  • Oversee the receipt and display of merchandise, ensuring compliance with company guidelines.
  • Develop and implement sales strategies in collaboration with the store team to drive business growth.
  • Recruit, train, and develop Sales Advisors in conjunction with the store management team.
  • Plan, staff, and organize departments to meet business objectives.
  • Monitor and maintain profitability through budget planning, financial reporting, and loss prevention initiatives.
  • Set a positive example for the team and serve as a role model.

Requirements

  • Strong leadership and communication skills.
  • Minimum 2 years of senior sales experience.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

Benefits

  • Competitive salary.
  • Double pay for certain positions.
  • Medical insurance.

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