Customer Service Representative

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

About the Role:

  • We are seeking a skilled Customer Service Officer to provide exceptional service to our clients through various counter transactions.
We aim to build a one-stop professional financial services platform in our branches.
  • This role will involve supporting back-end branch operations, handling daily front-line customer transactions (including cash reception and payment, deposit, transfer, savings, remittance, etc.), as well as internal document work.
  • Cross-selling of retail banking products is also an essential part of this role.

Job Requirements:
  • A Secondary School graduate or above qualification is required for this position.
We value candidates with strong sales and service orientation who possess outgoing personalities and excellent communication skills
  • Proficiency in English and Cantonese, as well as fluency in Putonghua, is preferred.
Bilingual and trilingual individuals with good reading, writing, and speaking skills in both English and Chinese are highly valued.

Why Join Us:

  • As a leading bank in Hong Kong, we offer a dynamic and supportive work environment that fosters growth and development.
We are committed to helping our employees achieve their full potential and reach their career goals.

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