Senior Quality Assurance Officer
6 days ago
We are seeking a highly skilled Quality Assurance Officer to join our support team at HKT.
Your Role:
- Monitor customer contacts to ensure quality standards are met.
- Identify common issues and recommend improvements to management.
- Prepare analytical reports for management review.
- Develop QA guidelines for continuous projects and services.
- Perform ad-hoc tasks as required.
Work Hours & Location:
- Monday to Friday (09:00am – 06:00pm)
- Mei Foo (near MTR station)
Requirements:
- Form 5 / DSE Graduate or above with 1-2 years' experience in Quality Assurance.
- Passed IIQE Paper I, II, III (advantageous).
- Proficiency in MS Office applications.
- Good command of spoken Chinese and basic written English.
- Independent and interpersonal skills.
- Strong customer service mindset, assertive, and result-oriented.
We Offer:
- 14 days' paid annual leave.
- Discretionary bonus.
- Comprehensive medical and dental coverage.
- Structured training program.
- Staff discount.
- Clear and excellent career path.
Application Methods:
WhatsApp your CV to or click "Apply Now".
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and used only for recruitment purposes. Personal data will be used in accordance with our privacy statement.
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