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Global Luxury E-commerce Specialist
2 weeks ago
Global Luxury E-commerce Specialist
Job OverviewThis role involves working as part of a dynamic e-commerce and client services team for a prestigious luxury brand. As a Global Luxury E-commerce Specialist, you will be responsible for delivering exceptional customer experiences.
Job Duties- Build and maintain strong relationships with VIP clients in the GBA markets
- Respond to customer enquiries in a timely and professional manner
- Address and resolve complaints efficiently to meet customer expectations
- Prepare regular evaluation reports and participate in project-based initiatives
- University degree with 3 years of experience in customer-facing roles
- Strong interpersonal and communication skills
- Fluency in English and Cantonese
- Proven ability to work effectively in a team environment