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Contract Technical Support Professional
2 weeks ago
Are you a motivated and organized individual with a passion for technology? Do you have experience in IT infrastructure and project coordination? We are looking for a Contract Technical Support Professional to join our team at ConnectedGroup.
About the Role:- You will provide hands-on technical support to users and troubleshoot issues related to Microsoft products.
- Collaboration with cross-functional teams, stakeholders, and vendors is essential to drive project milestones and deliverables.
- Effective communication of project status, issues, and resolutions to key stakeholders and senior management is required.
- Degree in IT, Computer Science or a related field from a tertiary institution.
- Minimum 4 years of project coordination experience, preferably in IT infrastructure; experience in M365 projects would be an advantage.
- Strong understanding of Microsoft products and related technologies.
- Good command of English and Cantonese.
