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Product Quality Assurance Specialist
1 month ago
Lidl & Kaufland Asia, a leading retail company in Europe and Asia, is seeking a highly skilled Quality Consultant to join its Quality Assurance Household team.
Job DescriptionThe successful candidate will be responsible for ensuring the quality of products across various regions, including Europe, Asia, and the USA. Key tasks include:
- Liaising with third-party laboratory testing services to resolve issues and product requirements;
- Supporting the Quality Assurance and Production Team on product and quality requirements;
- Providing technical expertise and guidance to team members;
- Coordinating sample inspections and reports within target timeframes;
- Ensuring all critical and major issues are raised and discussed, with appropriate advice sought from team members;
- Improving communication through face-to-face discussions, reducing email reliance, and increasing phone conference usage;
- Resolving laboratory test quotation issues and collaborating with Technical Managers or Senior Quality Consultants for confirmation;
- Attending Kick-off meetings and conducting test failure analysis, recommending improvements and retests as needed;
- Monitoring schedules and reviewing documents (Test orders, sample review reports, DCL, Certification);
- Discussing critical and major issues related to projects with Technical Managers and Senior Quality Consultants.
To succeed in this role, you should possess:
- A degree holder or relevant level of experience in Quality Assurance / QC position and factory inspection practice in an international sourcing company;
- Minimum 2-3 years of experience in Quality Assurance/QC roles, preferably with product-related experience in sanitary and bathroom items;
- Strong technical expertise in hardline or hardgoods products;
- Detail-oriented and high work ethics with integrity;
- A can-do attitude and proficiency in Mandarin, English, and Cantonese (spoken and written);
- Excellent PC knowledge and willingness to travel.
We offer a competitive remuneration package, including:
- A market-leading salary with double pay and discretionary bonus;
- A choice of MPF provider and life insurance;
- Medical insurance and rental reimbursement scheme;
- In-house training courses and sponsorship scheme;
- Charity, community, and sporting events; and
- A supportive environment with opportunities for professional growth and development.