Network Engineer

6 days ago

Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

Job Summary

MUFG is seeking a highly skilled Network Engineer - Infrastructure Specialist to join our team. As a key member of our IT department, you will be responsible for maintaining and administering our network, firewall, and voice system infrastructure in Asia.

Key Responsibilities

  • Maintain and administer network, firewall, and voice system infrastructure in Asia
  • Manage private cloud service connectivity and applications
  • Manage Asia TeamVoice service and maintain SBC SIP trunk service with internal and external parties
  • Handle Tier 1 and 2 support on network services and data center operations
  • Prepare and maintain up-to-date network/firewall/voice infrastructure documentation
  • Create and prepare latest firewall rule documentation for regular audit and security review
  • Manage IT infrastructure monitoring systems for server, ESXi, Nutanix, application services, and network device monitoring
  • Manage and support Asia MS Team meeting video conference services for meeting rooms and town hall events
  • Participate in network/system infrastructure project planning, evaluation, management, implementation, and deployment
  • Manage external service providers/vendors to deliver services/construction work as expected requirements
  • Proactively work with infrastructure teammates and drive external parties to meet ad-hoc business requirements
  • Manage, schedule, and execute network changes during weekends and non-office hours under IT change control policy
  • Lead/helpdesk support to complete ongoing network/IPT tasks or resolve service problems in a timely manner with limited disruptions
  • Handle procurement processes for IT project ordering and annual maintenance contract renewal
  • Work with international infrastructure teams for international projects rollout and daily operations

Requirements

  • At least 2 years of regional network infrastructure administration experience
  • Solid support experience in network projects and mission-critical infrastructures is an advantage
  • Solid support experience on network and security products such as CheckPoint, PaloAlto, Cisco Meraki, Fortinet, Riverbed
  • Solid support experience on TeamVoice and AudioCode SBC
  • Experience in supporting SD-WAN cloud solutions (e.g. Cisco Meraki)
  • Experience in supporting AudioCode SBC, TeamVoice, and Dealerboard system (IPC)
  • Experience in implementation and troubleshooting remote access solutions such as Citrix Xenapp, Citrix Netscaler, RSA
  • Experience in H3C/Cisco switches and routers administration
  • Experience in Solarwind and H3C iMC monitoring system administration
  • Knowledge on O365 application, Microsoft Active Directory, Microsoft Exchange server
  • Good command of written and spoken English and Chinese
  • Self-motivated and able to work independently
  • Good troubleshooting skills and able to work under pressure
  • Good exceptional critical thinking and problem-solving ability
  • Remote/on-site working in non-office hours will be necessary

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