Director of Analytics and Insights
3 days ago
Marketing Management Analytics, Inc. is seeking an exceptional Director of Analytics and Insights to join our team. The successful candidate will have a proven track record of working in a research agency in a quantitative role and possess excellent leadership skills.
About the Role
You will lead by example, be a role model who is easy to work with, is prepared to get your hands dirty, has time for and enjoys coaching others. As a key member of our leadership team, you will contribute to and support the Service Line Head in building expertise and service excellence.
Key Responsibilities:
- Contribute to and support the Service Line Head in building expertise and service excellence – support pitches, execute and deliver with excellence in a profitable manner.
- Maintain close relationships with clients to maximise retention and enhance the possibility of winning new business.
- Monitor client satisfaction, identify improvement areas and take appropriate action.
- Collaborate effectively with other Service Lines in key pitches and new business development.
- Prepare winning proposals; continuously produce and upgrade the high standards of outputs to clients.
- Review project design and give professional advice to clients to ensure the most cost-effective and appropriate methodology and techniques are used.
- Lead the team to provide professional and precise all-around service in project design, supervision, and analysis to ensure meaningful and value-added findings are generated from projects.
- Prepare reports and write conclusions with strategic and actionable recommendations.
- Deliver debriefs and presentations to clients, tailoring their approach to different audiences.
- Streamline/ establish best practices to increase the efficiency of work processes for the team.
- Identify and develop talents and their career path; motivate staff with appropriate incentives, recognition, and training.
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