Director of Analytics and Insights

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Marketing Management Analytics, Inc. Full time

Marketing Management Analytics, Inc. is seeking an exceptional Director of Analytics and Insights to join our team. The successful candidate will have a proven track record of working in a research agency in a quantitative role and possess excellent leadership skills.

About the Role

You will lead by example, be a role model who is easy to work with, is prepared to get your hands dirty, has time for and enjoys coaching others. As a key member of our leadership team, you will contribute to and support the Service Line Head in building expertise and service excellence.

Key Responsibilities:

  • Contribute to and support the Service Line Head in building expertise and service excellence – support pitches, execute and deliver with excellence in a profitable manner.
  • Maintain close relationships with clients to maximise retention and enhance the possibility of winning new business.
  • Monitor client satisfaction, identify improvement areas and take appropriate action.
  • Collaborate effectively with other Service Lines in key pitches and new business development.
  • Prepare winning proposals; continuously produce and upgrade the high standards of outputs to clients.
  • Review project design and give professional advice to clients to ensure the most cost-effective and appropriate methodology and techniques are used.
  • Lead the team to provide professional and precise all-around service in project design, supervision, and analysis to ensure meaningful and value-added findings are generated from projects.
  • Prepare reports and write conclusions with strategic and actionable recommendations.
  • Deliver debriefs and presentations to clients, tailoring their approach to different audiences.
  • Streamline/ establish best practices to increase the efficiency of work processes for the team.
  • Identify and develop talents and their career path; motivate staff with appropriate incentives, recognition, and training.


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