Senior Loans Operations Manager
2 days ago
Mitsubishi UFJ Financial Group (MUFG) is a leading financial institution with a global presence. We are seeking an experienced Senior Loans Operations Manager to join our team.
Key Responsibilities:- Lead projects and act as a representative for the Loans Operations department.
- Serve as a technical expert, review complex transactions, supervise the team's development, and provide training as needed.
- Maintain close communication with Global Operation Services (GOS), monitor their performance and daily work to ensure accuracy and adherence to the SLA.
- Perform checks on complex operational issues escalated by less experienced team members.
- Investigate operational incidents, establish countermeasures, and prepare draft reports for the Head of Department.
- Assist the Head of Department in evaluating support levels for new MUFG product offerings by reviewing resourcing issues, internal policies, workarounds, and system capabilities.
- Aid the Head of Department in achieving the department's KPIs as set by Branch Management.
- Undergraduate degree in Business Administration is preferable.
- Sound knowledge of bank operations with at least 10 years in loans and securities settlement, with at least 5 years at manager level.
- Extensive experience in Banking Operations, with a good understanding of Banking products.
- Strong personal integrity and control mindset.
- Leadership quality on process, people, and service excellence.
- Excellent communications and presentation skills at all levels of the organization.
- Good knowledge of AML and other local banking regulatory requirements applicable to operations.
- Good interpersonal skills to deal courteously and effectively with others.
- Knowledge in accounting/finance principle.
We offer a competitive salary package, including benefits such as health insurance, retirement plan, and paid time off.
Additionally, we provide opportunities for professional growth and development, including training programs and mentorship.
We regret to inform that only shortlisted applicants will be notified. Personal data collected will be used for recruitment purposes only.
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