Senior Business Analyst for Insurance Operations

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time
Company Overview

HSBC is a world-class institution that offers a wide variety of life insurance products and services to clients throughout the Asia-Pacific Region.

Job Description

We are currently seeking a high-calibre professional to join our team as an Assistant Manager, SME and Projects. This role will be responsible for providing user requirements from an insurance operation perspective and reviewing BAU processes to streamline and improve them.

The ideal candidate will have strong analytical and problem-solving skills, with the ability to communicate effectively with stakeholders at all levels. They will also have experience in reviewing system solutions to meet business requirements and ensuring sufficient testing is performed for system/process changes.

Responsibilities include preparing and reviewing forms and customer communication, including email, SMS, and letters, as well as proposing and supporting manual workarounds before system solutions are available.

The successful candidate will also be responsible for preparing briefings/communications to BAU teams, including Policy Servicing and CS teams, for the rollout of process and system changes.

Estimated Salary

Ranging from $80,000 to $110,000 per annum, depending on location and experience.

Benefits

We offer a dynamic and innovative workplace, with opportunities to develop your career in a high-profile growing business segment. You will be empowered to build skills and explore new experiences to realize the full potential of being part of HSBC.



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