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Software Application Specialist

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Infosys Full time
You will have the opportunity to work as part of a global team, supporting clients across multiple platforms and technologies. As an Incident Technician at Infosys, you will play a key role in ensuring the smooth operation of our clients' IT systems and resolving technical issues in a timely and effective manner. Your excellent communication and problem-solving skills, combined with your technical expertise, will enable you to provide high-quality support to our clients and contribute to the success of our business.

The role involves working closely with other teams and stakeholders to identify and resolve technical issues, documenting knowledge and best practices, and participating in training programs to stay up-to-date with the latest technologies and industry developments. You will also be responsible for ensuring that policies and procedures are followed, communicating effectively with customers and colleagues, and adapting to changing priorities and deadlines. If you are looking for a challenging and rewarding career in technical support, we encourage you to apply for this exciting opportunity.