Chief Access Services Officer

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Lingnan University Full time

Lingnan University is a leading institution in higher education, providing quality education with a focus on whole-person development and high-impact research. As part of its commitment to academic excellence, the University is seeking a highly skilled and dedicated Chief Access Services Officer to join its team.

The successful candidate will be responsible for overseeing the front-line services at the Service Counter, handling user enquiries and complaints, and supervising resources sharing activities with local and overseas partners. Key duties include monitoring patron loading, card issuance, circulation, and payment transactions, as well as compiling relevant statistics.

In addition to these responsibilities, the Chief Access Services Officer will support the management of collections, physical spaces, and inventory, supervise and provide training to part-time and student helpers, and perform other duties as assigned by supervisors.

This is an exciting opportunity for a motivated and experienced professional to join Lingnan University's dynamic team and contribute to the delivery of exceptional library services. The successful candidate will have a recognized degree, excellent written and verbal communication skills in both English and Chinese, and a strong sense of responsibility and interpersonal skills.

A competitive salary package commensurate with qualifications and experience is being offered. Fringe benefits include annual leave, medical and dental benefits, mandatory provident fund, and gratuity.



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