Chief Technology Infrastructure Officer
1 week ago
About Hex Trust
We are a leading Web3 innovator, established in 2018, offering fully regulated institutional digital asset Custody, Staking, and Markets services to builders, investors, and service providers.
Our company is built on the expertise of veteran banking technologists and award-winning financial services leaders, continuously innovating with our proprietary bank-grade platform, providing secure, and integrated solutions.
We have grown our global presence, with offices in Hong Kong, Singapore, Dubai, Italy, and Vietnam.
Job Summary:
We seek an experienced Chief Technology Infrastructure Officer to join our Technology Team, playing a pivotal role in maintaining and enhancing our technology infrastructure.
This position requires a technical expert and escalation point for complex workplace technology challenges, needing both depth and breadth of technical knowledge across multiple platforms and systems.
The ideal candidate must demonstrate advanced troubleshooting capabilities with strategic thinking to resolve complex issues and contribute to the continuous improvement of our workplace technology ecosystem.
Key Responsibilities:
- Lead the design, implementation, and maintenance of office infrastructure and workplace technologies
- Architect and manage Zero Trust Network infrastructure and security protocols
- Implement and maintain robust security measures to protect company assets and data
Service Management & Support:
- Provide advanced technical support for complex workplace technology issues
- Manage and optimise service desk operations and support workflows
- Support equipment deployment and configuration for employee onboarding
- Deliver end-user support for critical issues and escalations
- Develop and maintain technical documentation and knowledge base
Technology Innovation & Automation:
- Design and implement automation solutions to streamline IT operations
- Develop scripts and tools using various technologies to enhance efficiency
- Evaluate and propose new technologies to improve workplace productivity
- Lead proof-of-concept initiatives for new workplace technologies
- Keep abreast of emerging technologies and industry best practices
Estimated Salary: $120,000 - $180,000 per year, depending on experience and qualifications. Benefits include competitive salaries, generous amounts of paid time off, access to corporate discounts, medical and retirement plans, professional learning and development opportunities, and fun and friendly office spaces.
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