Portfolio Management Associate

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China iCapital Full time

iCapital is transforming the financial industry by providing innovative solutions for alternative investments. As a Client Delivery Specialist Associate, you will play a key role in delivering exceptional client experiences and supporting our growth strategy.

The successful candidate will be responsible for setting up and maintaining financial software applications, assisting clients with issues, working on special projects, and performing ad-hoc tasks associated with building an innovative company. This role requires strong technical skills, excellent communication abilities, and a passion for delivering outstanding results.

Responsibilities

  • Financial Reporting and Data Aggregation Tools:
    • Analyze and explain portfolio performance results
    • Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects
    • Perform analysis of private equity and hedge fund statements for input into the system
    • Work with clients and partners to resolve data issues
  • Client Relationship Development:
    • Client onboarding
    • Client account setup and training
    • Day-to-day support and issue management
  • Software Maintenance and Setup:
    • System setup and configuration
    • New client setup
    • New financial account and asset set-up and classification
    • Data feed management
    • Create custom reports based on client-specific needs
    • Liaise with vendor partners for enhancements, and system and data issues
  • Team Collaboration:
  • Operational Excellence:

Qualifications

  • 3-5 years of experience in a related field
  • Bachelor's degree from an undergraduate program
  • Excellent customer service skills and the ability to foster and maintain effective relationships
  • Strong understanding of financial instruments
  • Experience with RIA/Wealth management policies, procedures, and client service
  • Experience working with wirehouses or custodians
  • Proactively assess and act upon client and company needs
  • Organized and self-motivated with the ability to prioritize tasks and meet deadlines
  • Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
  • Comfortable with technology, software tools, and applications
  • Knowledge of various financial products and indices
  • Critical thinker, that possesses strong problem-solving skills and is able to summarize information clearly and concisely
  • Collaborative and able to thrive in a team environment while working independently
  • Able to learn quickly and adapt to an expanding environment
  • Fluency in Chinese (both Mandarin & Cantonese) and English required


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