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APAC Control Tower Team Lead

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Flexport Full time

Role Overview

This role requires a seasoned logistics professional with experience working as an Asia control tower of freight forwarding clients. You will serve as the primary point of contact for designated clients, build strong relationships, and develop strategies to expand our share of wallet.

Your Responsibilities:

  • Act as the Asia point of contact for clients requiring control tower service from Flexport.
  • Develop and implement solutions to clients' critical supply chain challenges.
  • Partner with cross-functional teams to drive business growth and expansion.
  • Maintain clear documentation of client requirements and operating procedures.
  • Conduct regular business reviews and upsell/cross-sell services across the Flexport portfolio.