Director of Operations and Risk Management

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Life and Careers Full time
About the Role

This is a highly respected position at Standard Chartered Life and Careers, where you will lead the team responsible for providing dedicated value-added support to Front Office and enabling business growth, better risk management, and resolution of queries for Sales and Trading.

The Middle Office acts as the conduit between various stakeholders and is a client-facing function. Globally, Middle Office is split out across 13 locations and covers macro, credit, and equity products.

Key Responsibilities

  • Partner with business and COO to continuously provide value-add service to drive efficiency and support business growth.
  • New business enablement and solutions, partner to deliver strategic FM initiatives.
  • Constantly seek opportunities to improve global consistency, work closely with Hubs (GBS), Centre of Excellence, and other regions to close gaps and standardise processes.
  • Communicate with clients to solve immediate day-to-day issues with transactions as well as understand their longer-term needs to shape business decisions in Operations.
  • Build strong relationships with Hub teams (Fixed Income & OTC Derivs Ops) to facilitate efficient communications and speedy resolutions of issues.
  • Identify and close knowledge gaps within the Hubs through hands-on training.

About the Team

  • FM Macro business including FX, FX Derivatives, Rates, XVA, and Commodities.

What We Offer

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum), and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders, and all sorts of self-help toolkits.
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.


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