Assistant Manager

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

Job Summary

We are seeking a highly skilled and experienced Assistant Manager to join our team at Marriott International. As a key member of our management team, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional service to our guests.

Key Responsibilities

  • Lead and motivate a team of staff to deliver outstanding service and achieve business objectives.
  • Inspect and maintain the cleanliness and organization of our facilities, including storage areas and equipment.
  • Complete scheduled inventories and stock supplies, and requisition necessary items.
  • Monitor dining areas for seating availability, service, safety, and guest well-being.
  • Assist in the hiring, training, and development of employees, and provide coaching and feedback to improve performance.
  • Follow all company policies and procedures, and report any accidents or incidents to management.
  • Ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information.
  • Welcome and acknowledge guests according to company standards, and anticipate and address their service needs.
  • Develop and maintain positive working relationships with colleagues, and support the team to achieve common goals.
  • Ensure adherence to quality expectations and standards, and identify opportunities to increase efficiency and productivity.

Requirements

  • High school diploma or equivalent required.
  • At least 2 years of related work experience, preferably in a supervisory role.
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Strong organizational and problem-solving skills, with the ability to work in a fast-paced environment.
  • Ability to lift, carry, and move objects weighing up to 50 pounds, and stand for long periods of time.

Preferred Qualifications

  • Michelin experience a plus.

Marriott International is an Equal Opportunity Employer

We are committed to diversity and inclusion, and welcome applications from qualified candidates from all backgrounds. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

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