System Operations Manager

5 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

About the Role

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We are seeking a highly skilled System Engineer to join our team at Classy Wheeler Limited. The successful candidate will be responsible for the installation, configuration, and troubleshooting of Microsoft, UNIX/Linux based environments.

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Responsibilities:

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  • Install, configure, and troubleshoot Microsoft, UNIX/Linux based environments
  • Virtualize and containerize using VMware, VCenter, Hyper-V, HCI, and other technologies
  • Manage and maintain system and infrastructure management and monitoring tools
  • Design and implement new infrastructures and hardware refreshment to align with industry standards
  • Ensure high levels of systems and infrastructure availability through proactive monitoring and maintenance
  • Maintain security, backup, and redundancy strategies to prevent data loss and ensure business continuity
  • Participate in the design of information and operational support systems
  • Create and maintain technical diagrams, documentation, and associated system processes and procedures
  • Contribute to business continuity and business recovery exercises
  • Provide 2nd and 3rd level support and coordinate with external vendors on system inquiries and maintenance
  • Evaluate new products and technology to stay ahead of industry trends
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Requirements:

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  • Proven working experience in installing, configuring, and troubleshooting Microsoft, UNIX/Linux based environments
  • Experience with virtualization and containerization (e.g., VMware, VCenter, Hyper-V, HCI)
  • Microsoft Certified Engineer is an advantage
  • Good command of English and Chinese with good interpersonal skills, telephone manner, and service attitude
  • Proficient in Windows Server, MS Desktop Applications, Active Directory, DNS, DHCP, CA, MS O365, VMware, backup systems, problem diagnosis tools, remote support tools, deployment and patching tools, and ticketing system

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