Technical Support Professional

1 week ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Job Description:

Responsibilities
  1. Design, implement, and maintain network infrastructure and systems to ensure high levels of performance and reliability.
  2. Provide technical support and troubleshooting for ICT integrated solutions, including network security products and cloud applications.
  3. Liaise with internal departments, vendors, and customers to implement projects and managed services.
Key Responsibilities:
  1. Perform configuration changes, documentation, and maintenance support for customer infrastructure and systems.
  2. Investigate, troubleshoot, and isolate problems, documenting findings and resolutions.


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