Technical Security Alert Analyst
3 days ago
We are seeking a highly skilled Technical Security Alert Analyst to join our team at Classy Wheeler Limited.
The ideal candidate will have experience in Server and OS administration and operations, or Networking. They will be responsible for monitoring security information and event management systems, performing initial triage of notable events, and assisting incident responders.
Key Responsibilities:
- Maintain 24/7 monitoring of security information and event management systems.
- Perform initial triage of notable events with potential to become incidents.
- Collaborate with SOC incident responders for daily incident management.
- Act as the primary point of contact for customer interactions.
- Provide email and phone support for incident resolution.
- Execute playbooks for events and provide responses accordingly.
- Deliver daily reports to customers via email or other means.
- Create incident tickets to initiate triage and analysis.
- Evaluate malicious code using sandbox/test lab environments.
Requirements:
- Bachelor's degree in Engineering, Computer Science, or relevant discipline.
- Experience in Server and OS administration and operations, or Networking.
- Ability to work shift duties.
- Programming skills in PHP, Python, and scripting are preferred.
- Strong team player with excellent communication skills.
- Proficient in Cantonese, English, and Putonghua languages.
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