Sales Associate
4 weeks ago
Damiani Group is seeking a Sales Associate for our boutique in Hong Kong. As a Sales Associate, you will embody the Damiani brand in every client interaction, providing exceptional service and selling skills to achieve sales targets.
Sales Achievement:
• Consistently meet and exceed monthly individual and boutique sales targets by providing extraordinary service, selling skills, and a positive attitude based on the sales process.
• Develop and maintain good product knowledge and presentation skills to behave as a Damiani Brand Ambassador, ensuring a unique client experience throughout all touch points.
• Successfully cultivate new and existing client relationships, and assist clients with customer service needs, maintaining the brand's high standards.
• Adapt approach according to client needs and motivations, negotiate and handle objections with ease.
Client Relationship Management:
• Cultivate new and existing client relationships through exceptional service and Damiani CRM initiatives, partnering with management to develop a plan for their clients and prospects.
• Consistently and accurately capture client data for follow-up and relationship building, effectively utilizing the tools available.
• Partner with management to develop a plan to support and participate in in-store and offsite events and networking.
Daily Boutique Operations:
• Understand and comply with all security and operational policies and procedures for the Damiani Group and boutique.
• Assist in the merchandising and daily maintenance of displays and back-stock.
• Actively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit.
• Assist with special projects as needed, and conduct brief daily reports for HQ and local management.
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