Manufacturing Quality Assurance Specialist

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China Carrier Full time
About the Role

We are seeking a highly skilled Manufacturing Quality Engineer to join our team at Carrier. As a key member of our quality team, you will be responsible for ensuring the highest level of quality standards are achieved and maintained for our products, services, and processes.

Key Responsibilities:
  • Collaborate with suppliers to ensure deviation prevention, continuous improvement, and excellent performance to meet Sensitech quality standards.
  • Collaborate with cross-functional teams on new product launches and enhancement releases.
  • Conduct factory audits of key supplier facilities to review/qualify production lines for existing and new products; verify engineering change and manufacturing procedure changes.
  • Work directly with Engineering to prevent/resolve design or manufacturability issues.
  • Act as liaison between Quality, Support Services, and Engineering teams for escalation of product and service issues.
  • Lead manufacturers/suppliers through the process of problem definition, root cause analysis, solution finding, implementation, and on-site verification to meet commitment timelines.
  • Provide diagnostic support and trend analysis in determining failure modes and root cause (design vs. workmanship vs. handling).
  • Facilitate communications in response to customer complaints.
  • Collaborate with internal departments ensuring that product or process issues are properly addressed.
  • Analyze product/process failures, develop corrective and preventive action in response to product or process escalations.
  • Oversee quantitative and qualitative analysis of data collection; make recommendations for solutions and improvement opportunities.
  • Facilitate and participate in ongoing activities including but not limited to inspections, evaluation and disposition of non-conforming materials, product fallout, and customer returns.
  • Maintain required Quality records and documentation.
  • Meet and maintain ISO9001 and Sensitech Carrier Excellence continuous improvement standards.
  • Participate as an auditor on the Internal Audit Team.
  • Periodically review existing standard operating procedures (SOPs) to ensure compliance with current practice and Sensitech's Quality Management System. Revise procedures, as needed.
  • Provide monthly metrics and detailed reports to management, as required.
Requirements:

We are looking for a highly skilled and experienced Quality Engineer. If this is you, please get in touch.

As a minimum, you must have:

  • HS Diploma with 5 years of Engineering, small Electronics, or Quality experience
  • Up to 20% travel required
Preferred Qualifications:

We are looking for someone with:

  • Bachelor's degree in Engineering, Quality, or equivalent education/professional training along with extended work experience in a Quality/Engineering role.
  • Minimum of 5 years' experience in electronic product manufacturing quality role, including supplier quality management, and supplier quality system assessments.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills, with the ability to communicate with customers, suppliers and Sensitech global personnel in an accurate and professional manner.
  • Strong knowledge of electronic product manufacturing control and process flows and quality problem solving tools such as 8D corrective/preventive action, FMEA, etc.
  • Strong analytical and diagnostic skills.
  • Solid understanding of electronic component and product assembly processes in high volume industry.
  • Ability to communicate and collaborate with internal and external customers with professionalism.
  • Knowledge of, and practical use of SPC.
  • Highly organized self-starter, able to work independently and engage proactively.
  • ISO 9001 and Lean quality system knowledge. (Certified Six Sigma Black or Green belt is a plus.)
Benefits:

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

  • Have peace of mind and body with our health insurance
  • Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme
  • Drive forward your career through professional development opportunities
  • Achieve your personal goals with our Employee Assistance Programme
Our Commitment to You:

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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