Cloud System Administrator

4 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

About Us

At Classy Wheeler Limited, we pride ourselves on delivering innovative management system solutions that cater to the unique needs of the apparel industry.

Job Description: Application Support

As a Cloud System Administrator, you will play a vital role in ensuring the smooth operation of our Production Management System (PMS). Your primary responsibility will be to provide top-notch customer support through various communication channels.

Key Responsibilities:

  1. Deliver exceptional customer service by addressing their queries and concerns related to PMS functionality.
  2. Develop and maintain comprehensive knowledge of our PMS system to provide accurate guidance to customers.
  3. Collaborate with cross-functional teams to resolve complex technical issues and improve overall system performance.
  4. Promote a positive customer experience by demonstrating empathy and understanding in all interactions.

Requirements:

  1. A degree in Computer Science, Information Technology, or a related field is preferred.
  2. Minimum 2 years' experience in a similar role, preferably in a cloud computing environment.
  3. Excellent communication and interpersonal skills are essential.
  4. Ability to work in a fast-paced environment and adapt to changing priorities.
  5. Bachelor's degree in Industrial Engineering or a related field is desirable.


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