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Insurance Technical Support Advisor
2 months ago
Elevate Your Career with HSBC
If you aspire to build a distinguished career, consider joining HSBC, where your potential can truly flourish. Whether you aim for a path that leads to leadership or wish to explore a new and exciting direction, HSBC provides the opportunities, resources, and rewards to propel you forward.
HSBC Life stands as a premier institution, allowing you to specialize in Insurance while reaping the benefits of being part of a globally recognized banking leader. Our focus on insurance revolves around people and the commitments they uphold. At HSBC Life, we are dedicated to fulfilling these commitments by offering a diverse range of life insurance products and services to clients across the Asia-Pacific region.
Our workforce thrives in a vibrant and innovative environment, filled with opportunities to advance in a rapidly growing business sector. We empower our team of high-achieving professionals to enhance their skills and seek new experiences, unlocking the full potential of being part of HSBC.
Together, we strive for efficient operations. We leverage cutting-edge data and technology solutions to deliver impactful results for our clients. The protection we provide fosters significant and lasting effects, enabling clients to lead healthier, more productive lives with confidence in their futures.
We are currently in search of a highly skilled professional to join our team as a Technical Support Specialist (6-month contract).
Key Responsibilities
Offer legislative and regulatory support to the sales team, significantly enhancing their productivity through exceptional assistance. Provide internal technical consultancy across all facets of insurance sales. Collaborate with the Head of Technical Support to exchange best practices and bolster the performance of network teams. Assist frontline sales personnel in elevating client satisfaction, sales quality, relevant product penetration, and nurturing client relationships with HSBC, while ensuring profitability and increasing revenue per client. Champion industry-leading standards for conduct and controls in alignment with HSBC's values and expectations.Requirements
Experience in insurance sales, processes, or back-office operations. Strong communication, time management, and organizational abilities. A collaborative team player, enthusiastic about driving and executing communication strategies. Proficient in spoken and written English and Cantonese, with good spoken Mandarin being an added advantage.