Junior Account Manager

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Wonder Full time

Wonder is a leading payments gateway and FinTech platform for merchants in Asia Pacific.

Our Job Description

We are looking for an Entry-Level Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible for responding to customer inquiries via phone, email, and in-person.

Key Responsibilities:
  • Provide accurate information about products and services.
  • Handle customer complaints and resolve issues efficiently.
  • Process orders, returns, and exchanges.
  • Maintain and update customer records in the database.

As a member of our team, you will enjoy a competitive base package, opportunity to take full ownership of a vertical, flat and open work culture, international team environment, group medical insurance, and birthday leave.

Requirements

To succeed in this role, you should have:

  • High school diploma or equivalent.
  • Previous experience in customer service or a related field.
  • Excellent communication and interpersonal skills.


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