Junior Account Manager
7 days ago
Wonder is a leading payments gateway and FinTech platform for merchants in Asia Pacific.
Our Job DescriptionWe are looking for an Entry-Level Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible for responding to customer inquiries via phone, email, and in-person.
Key Responsibilities:- Provide accurate information about products and services.
- Handle customer complaints and resolve issues efficiently.
- Process orders, returns, and exchanges.
- Maintain and update customer records in the database.
As a member of our team, you will enjoy a competitive base package, opportunity to take full ownership of a vertical, flat and open work culture, international team environment, group medical insurance, and birthday leave.
RequirementsTo succeed in this role, you should have:
- High school diploma or equivalent.
- Previous experience in customer service or a related field.
- Excellent communication and interpersonal skills.
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