Fund Accounting Specialist
4 days ago
At SS&C Technologies, we are a leading innovator in alternative investment technology solutions and services. Our fund administration business is growing rapidly, and we need an experienced professional to support our clients.
We are looking for a dynamic individual who can balance technical knowledge with exceptional client relationship management skills. As an Account Manager, you will be responsible for ensuring overall client satisfaction across the full scope of fund services received from SS&C.
Key Responsibilities:
- Understand client needs and expectations, providing clarity on actions required to service the client.
- Identify and coordinate service delivery modifications in response to changes in client activities or regulation.
- Coordinate and drive resolution of issues affecting quality of service and overall client experience.
- Manage client communication and internal coordination on client requests for service enhancement, expansion, or customization.
- Plan and attend engagement meetings with clients to build trust and deepen the client relationship.
- Identify and produce key management information to facilitate the client relationship.
- Manage due diligence meetings/responses for prospective or existing clients and their investors.
- Oversee preparation of board reports and represent the organization in client board meetings.
- Influence stakeholders, partners, or employees in multiple regions.
- Ensure proper coordination of relationships with third parties related to the client activity.
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