Voice Engineering Manager

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China PCCW Full time

Job Title: Voice Engineering Manager

Job Summary:

We are seeking a highly motivated Voice Engineering Manager to support our expanding business. The successful candidate will have a strong technical skill set in network planning and equipment dimensioning for VOIP networks.

Responsibilities:

  • Provide network services and planning of voice services
  • Conduct regression testing for hardware/software upgrades and application upgrades on various systems running in our network
  • Coordinate with PCCW Engineering and other vendors for network setup for testing purposes
  • Execute acceptance test plans, implementation plans, and migration plans
  • Perform fix verification, generic patch verification, result analysis, and work with Operations for fix implementation
  • Discuss with different business units and major customers to understand their requirements and suggest solutions, and convert them into technical specifications and discuss with vendors for solutions
  • Participate in technical discussions with suppliers to clarify our requirements and supplier queries
  • Assist supervisors to prepare technical specifications or Request for Proposal (RFP) or Request for Information (RFI) to suppliers and prepare technical analysis, cost analysis, and recommendation on major projects for senior management approval
  • Identify critical components and provision resilient plans to guarantee service continuity
  • Prepare implementation guidelines for new services to operation groups
  • Prepare office data changes on the systems to Operations due to network configuration changes
  • Responsible for the maintenance of our NMS platform as well as captive platform
  • Assist supervisors to discover the full capability of Oracle Session Router/Session Border Controller and Linxa OSS/BSS, and utilize them to maximize investment
  • Provide technical support to other internal colleagues such as VNOC

Requirements:

  • Minimum qualification of a Bachelor Degree in Electrical/Electronic Engineering or related discipline
  • Minimum 8 years relevant working experience in telecom industry. Candidates with lesser years of experience will be considered at junior level
  • Proven track record in development and deployment of telecom voice services, in particular number portability, e.g. SIP and ENUM, and international voice services, e.g. IDD and ITFS
  • Strong technical skill sets in network planning and equipment dimensioning for VOIP networks
  • Familiar with different protocols, e.g. SIP, SIP-I, ISUP, PRI, etc.
  • Team orientated person, with a focus on international telecom business. Candidate must be prepared to work irregular hours, having meetings with Europe and Americas regions in order to support these business units
  • Good command in oral and written English, with strong inter-group action and communication skills with different international groups
  • Holding certificates of CCNP and/or CCNA is highly preferred

Why Join Us:

  • Chance to ride the wave of an exponentially growing business
  • Working in international, cross-functional teams
  • Learning and development opportunities
  • A fun and open team culture
  • An agile working environment with the opportunity to test, try, and grow
  • A dynamic and fast-paced yet financially stable environment - the HKT group


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