Hotel Operations Manager
1 month ago
Company Overview
Shangri-La is a renowned hospitality group with a rich history of delivering exceptional guest experiences.
Job Summary
We are seeking an experienced Hotel Operations Manager to lead our events operations team. The successful candidate will be responsible for overseeing the planning and execution of events, ensuring seamless delivery and exceeding guest expectations.
Key Responsibilities
- Event Planning and Execution: Develop and implement event plans, manage timelines, and coordinate with internal stakeholders to deliver successful events.
- Team Leadership: Lead and motivate the events operations team to achieve high standards of service excellence.
- Guest Interaction: Foster strong relationships with guests, ensuring their needs are met and exceeded throughout their event experience.
- Problem-Solving: Address any issues that may arise during events, utilizing effective communication and problem-solving skills to resolve them promptly.
Requirements and Qualifications
To be successful in this role, you will need:
- Excellent Command of Spoken English: Ability to communicate effectively with guests and colleagues.
- 3 Years Relevant Working Experience: Proven track record in events operations or a related field.
- Excellent Guest Interaction Skills: Strong ability to build rapport with guests and provide exceptional service.
- Guest-Oriented and a Good Team Player: Collaborative mindset and commitment to delivering excellent guest experiences.
Benefits
We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, as well as opportunities for professional growth and development within the Shangri-La group.
-
Customer Service Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China New World Millennium Hong Kong Hotel Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our hotel operations team.This is an exciting opportunity to work in a fast-paced environment where no two days are the same. Our ideal candidate will have excellent communication skills, be able to multitask, and maintain a high level of...
-
Senior Hotel Operations Manager
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full timeJob SummaryLangham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, and Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.About the RoleWe are seeking a highly...
-
Operational Hotel Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full timeJob Overview Langham Hospitality Group (LHG) is a leading global hotel company with properties located in major cities across four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, and Ying'nFlo brands. As the hospitality arm of Great Eagle Holdings, a renowned property development company in Hong Kong, we strive for excellence in...
-
Food and Beverage Operations Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full timeAbout the RoleWe are seeking an exceptional Food and Beverage Operations Manager to join our team at Rosewood Hotel Group. As a key member of our hospitality team, you will be responsible for delivering outstanding dining experiences for our guests.Key ResponsibilitiesCreate unforgettable dining experiences for our guests by working closely with the Food and...
-
Hotel Operations Director
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full timeMarriott International seeks a strategic business leader to oversee property operations and lead the Executive Committee.Job SummaryThe Hotel Manager will be responsible for developing and implementing the operations strategy, ensuring implementation of the brand service strategy and brand initiatives. This includes managing Front Office, Retail/Gift Shops,...
-
Strategic Hotel Operations Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full timeCompany OverviewLangham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, and Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.Key Responsibilities:Drive and...
-
Hotel Operations Director
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full timeWe are looking for a seasoned hotel executive to spearhead our hotel operations.The ideal candidate will possess a strong educational background in hospitality management, preferably with a high diploma or degree from a reputable institution. At least 10 years of relevant working experience in a sizeable luxury hotel, with a minimum of 3 years in a similar...
-
Security Manager Associate
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Corporation Full timeHyatt Corporation is seeking an experienced Security Manager Associate to oversee and ensure the smooth operations of hotel security in Hong Kong. Job DescriptionTo assist the Security Manager in maintaining a safe and secure environment for guests, employees, and assets by identifying potential risks and implementing preventive measures.To provide...
-
Hotel Operations Trainee
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China The Langham, Hong Kong Full timeJob SummaryThe Langham Hong Kong is seeking a Hotel Operations Trainee to join their Rooms Division team. This 12-month programme is designed to develop all-round talents in hotel services and operations.Our ProgrammeAs a Hotel Operations Trainee, you will rotate between Front Office, Concierge, and Housekeeping departments within 12 months. Your...
-
Executive Director of Hotel Operations
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full timeJob OverviewLangham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, and Ying'nFlo brands.We are seeking an experienced Hotel General Manager to lead our team at Cordis Kunshan.About the Role:Drive and execute Company's strategic...
-
Senior Hotel Operations Leader
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full timeJob Summary Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts , Cordis Hotels and Resorts and Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong. Job Responsibilities: This...
-
Senior Hotel Operations Director
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full timeJob OverviewThe Langham Hospitality Group is seeking a highly skilled Senior Hotel Operations Director to lead our Hefei property. As a key member of our team, you will drive business growth, deliver exceptional guest experiences, and foster a culture of excellence.About UsWe are a global hotel company with properties across four continents under The Langham...
-
Hotel Operations Trainee
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Langham, Hong Kong Full timeDevelop Your Career in Hotel Services and OperationsThe Langham, Hong Kong is seeking a skilled Hotel Operations Trainee – Rooms to join our team. As part of our 12-month Langham Graduate Trainee Programme, you will have the opportunity to develop your talents in Rooms Division, gaining significant knowledge, skills, and experience in hotel services and...
-
Hotel Operations Supervisor
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Ocean Park Full timeJob SummaryWe are seeking an experienced Hotel Operations Supervisor to join our team at Ocean Park. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our reservations department.About the RoleThe successful candidate will have at least 5 years of experience in hotel operations, with a proven track...
-
Hotel Operations Manager
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full timeWe are seeking an exceptional candidate for the position of Receiving Supervisor.We are looking for someone who has:Diploma or higher in Hospitality Management, Business Administration, or related disciplines for the role of Receiving Supervisor.A minimum of 3 years of experience in the Receiving area with a good understanding of the Hotel/F&B/Private Club...
-
Hotel Operations Trainee
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China The Langham, Hong Kong Full timeJob SummaryThe Langham Hong Kong is seeking a talented individual to join our Langham Graduate Trainee Programme (12-month) as a Hotel Operations Trainee - Food & Beverage. This role offers a unique opportunity to develop all-round talents in F&B Division, acquiring significant knowledge, skills, and experience in hotel services and operations.Our...
-
Financial Operations Strategist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group, Hong Kong Full timeJob OverviewWe are seeking a highly skilled Senior Operations Finance Manager to join our team at Rosewood Hotel Group in Hong Kong.About the RoleThe ideal candidate will have a minimum of four years of accounting experience, preferably in a hospitality background, with strong technical, financial and analytical acumen. The role involves supporting hotel...
-
Hotel Operations Assistant
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full timePosition SummaryWe are seeking a skilled Hotel Operations Assistant to join our team. As a Hotel Operations Assistant, you will be responsible for running sold room reports, verifying room status, and determining discrepant rooms. You will also prioritize room cleaning, update status of departing guest rooms, and assist Housekeeping management in managing...
-
Luxury Hotel Services Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full timeWe are seeking a highly skilled and motivated individual to fill the role of Luxury Hotel Services Manager at The Peninsula Hong Kong.About The Opportunity:This is an exciting opportunity for a talented professional with excellent interpersonal and communication skills to join our team as a Luxury Hotel Services Manager. As part of our exceptional service...
-
Hotel Public Relations Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full timeThe Peninsula Hong Kong is seeking an experienced Public Relations Manager to join our team.About the RoleThis is a challenging and rewarding opportunity for a highly skilled professional to take on a key leadership role in our hotel's PR Marketing department. As a seasoned public relations expert, you will be responsible for maintaining and developing media...