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2 months ago
About Hang Seng Bank
Hang Seng Bank is a leading financial institution in Hong Kong, committed to delivering exceptional service excellence and providing best-in-class products and services to our customers.
Our Business Banking Division
Our Commercial Banking business provides customized financial solutions to corporate customers, from small and medium-sized enterprises to publicly listed companies. We offer a comprehensive range of services, including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance, and e-Banking services.
Key Responsibilities
- Build and manage a portfolio of SME customers, promoting general banking services, cash management, loans, and other banking products.
- Achieve various business targets, including revenue growth and customer acquisition.
- Develop and maintain cordial customer relationships and provide quality customer services.
- Conduct regular and effective account reviews and enhance existing relationships through cross-selling.
- Manage CDD risk, monitor suspicious behavior, and take appropriate action in compliance with established policy and guidelines to protect the Bank's interests.
- Act as deputy Centre Manager to manage BBC operations, drive business results, and deliver CDD risk control.
- Provide guidance, coaching, and support to junior members.
Requirements
- University degree in Business Administration or a related discipline.
- Minimum of 5 years' sales experience, with good knowledge of SME business.
- Passes in the Insurance Intermediaries Qualifying Examinations and fulfillment of the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance.
- Strong self-motivation, outgoing personality, and ability to work independently.
- Strong communication and interpersonal skills.
- High level of customer-centricity mindset with dedication to deliver exceptional quality services for customers.
- Proficiency in both English and Chinese, fluency in Putonghua is an advantage.
