IT Security Alert Specialist
4 days ago
About Us
Classy Wheeler Limited is a leading telecom carrier and IT solutions company.
Job Title: Senior Technical Service Officer (IT Security Alert Analyst)
Estimated Salary: $80,000 - $120,000 per annum
Job Description:
- We are seeking an experienced IT Security Alert Specialist to join our team. As a key member of our SOC, you will be responsible for monitoring security information and event management systems 24/7.
- You will perform initial triage of notable events that have the potential to become incidents and assist Incident Responders in daily incident management.
- As the initial point of contact for customers, you will provide email and phone support for incident resolution and execute according to established playbooks for events and responses.
- Responsibilities include formulating and creating incident tickets to initiate triage and analysis, as well as making use of sandbox/test lab environments to evaluate malicious code.
Requirements:
- Bachelor's Degree in Engineering, Computer Science or a relevant discipline
- Experience in server and OS administration and operations or networking is preferred
- Shift duty work is required
- Programming experience in PHP, Python and scripting is preferred
- You must be self-motivated and proficient in Cantonese, English and Putonghua
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