IT Security Alert Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

About Us

Classy Wheeler Limited is a leading telecom carrier and IT solutions company.

Job Title: Senior Technical Service Officer (IT Security Alert Analyst)

Estimated Salary: $80,000 - $120,000 per annum

Job Description:

  • We are seeking an experienced IT Security Alert Specialist to join our team. As a key member of our SOC, you will be responsible for monitoring security information and event management systems 24/7.
  • You will perform initial triage of notable events that have the potential to become incidents and assist Incident Responders in daily incident management.
  • As the initial point of contact for customers, you will provide email and phone support for incident resolution and execute according to established playbooks for events and responses.
  • Responsibilities include formulating and creating incident tickets to initiate triage and analysis, as well as making use of sandbox/test lab environments to evaluate malicious code.

Requirements:

  • Bachelor's Degree in Engineering, Computer Science or a relevant discipline
  • Experience in server and OS administration and operations or networking is preferred
  • Shift duty work is required
  • Programming experience in PHP, Python and scripting is preferred
  • You must be self-motivated and proficient in Cantonese, English and Putonghua


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