Product Development Manager, Motor Line
4 days ago
About the Job:
This is an exciting opportunity to join our team as a Senior Motor Underwriting Leader and lead our underwriting activities for Liberty's selected Motor Insurance portfolio in Hong Kong.
Key Responsibilities:
- Lead underwriting activities and work closely with Underwriting Support and Policy Administration / Operations Teams.
- Manage escalations and enquiries from producers and customers, negotiating underwriting terms.
- Develop and implement strategies to improve underwriting processes and enhance customer satisfaction.
- Monitor key performance indicators of the selected Hong Kong Motor Line Underwriting portfolio to achieve business objectives set forth by management.
- Contribute to special projects on product development, process improvement, authority control, and pricing excellence.
Requirements:
- At least 8 – 10 years of relevant underwriting and underwriting management experience in motor insurance; prior broker/agencies and placement experience are preferred.
- Proven team management experience and excellent communication skills in working with external parties and internal stakeholders.
- Holder of IIQE Qualification Paper 1 & 2 required.
- Degree or above preferred; non-degree holders with relevant experience will be considered.
- Self-motivated, detail-oriented, customer-centric with a strong sense of ownership and resilience under pressure.
- Ability to drive results by identifying and resolving problems within the scope of responsibility.
- Proficiency in MS Office/PowerPoint/Excel; knowledge in SQL/VBA would be an advantage.
- Excellent command of written and spoken English and Chinese.
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